2022-05-16 16:45:12
How Popular is G Suite Very popular.
We surveyed 249 people to see which document tools they were using, G Suite was used by 79% of them.
Granted, our audience skews towards younger tech companies so we expect that a smaller percentage of total companies use G Suite compared to some of the other document tools. We know for a fact that Office 365 is more popular with older, larger companies. That makes sense, those companies were established during Microsoft’s Office reign.
New companies, however, seem to be adopting G Suite in an overwhelming majority.
Do People Like G Suite Yes, it’s the highest rated set of document tools.
We’ve done numerous surveys across the document category to determine how much people like the different document tools.
In our surveys, we used an industry rating tool called Net Promoter Score (NPS). It’s a rating of -100 to 100 that allows us to determine how happy people are with a given tool. We have more details on how the survey and NPS methodology works here.
Here’s how all the Net Promoter Scores compared across the document tools:
The “% Using” is the percentage of our survey respondents that used that tool, giving us a sense for how popular each tool is.
G Suite had by far the highest NPS at 35. This is pretty good.
The closest competitor, Microsoft Office 365, has an NPS of -28. That’s a huge difference. Based on our survey, users are much happier with G Suite than they are with Office 365.
Many document tools actually have negative scores. This means that they aren’t satisfying their users.
credits - @hacking_owner note :- full method at 6.7k
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