How do you understand what people want from you?
No matter how much we want, in life we find ourselves in conflict situations. Alas, this is our reality.
They happen everywhere: in personal life, at work, and there is nothing to be afraid of. You have to know how to solve them!
The simplest, but by no means always obvious, way to resolve conflict is to ask the simple question, "What can I do to improve the situation and rid my opponent of claims against me?"
Something similar can be asked of your interlocutor if he is waiting for a specific action on the basis of which the conflict arose.
Once you know what your opponent really wants, it will be easier for you to understand whether you are ready to fulfill his demands.
In any case, it is better to make small concessions than to be confrontational.
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