Friends, my mql5 account was deleted for some unknown reason. | SoftimoTrade - Trading Robots and Indicators

Friends, my mql5 account was deleted for some unknown reason. More than 3 years of painstaking work is simply erased, those who bought the programs will not be able to receive updates and bug fixes if my profile is not restored.
I will be posting on the forum and publicly defend my profile.
Who can help please write to support a request to restore the profile (nickname Slatrade) with your feedback about my work and my programs.
I hope for your support!