Business Response 01/27/2022 Merchant was emailed copies of hi | Clip Artist Films

Business Response
01/27/2022
Merchant was emailed copies of his paperwork on 1/6/22, and again today 1/26/22. Merchant signed for and used the leased processing equipment in Nov. (20 transactions totaling $10,917.02) an Dec. ($861.35). He called the office and spoke to ** who offered to help him achieve PCI validation as well as explained the apps that would be needed for the terminal to provide invoicing, scheduling & reporting, like he was doing with square. Sometimes training and learning new equipment is frustrating especially for busy merchants. We would be willing to go to the merchants location and train him again to make sure he has everything he needs. Unfortunately  the equipment is leased and per the lease agreement between ************** and FDMS, the lease is non-cancellable for the full term indicated. Tell us why here...

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