I see this problem with ALL the startups I work with. You can't scale your organization if you need to clone yourself or your key players. BUT you can GROW if you create a written process. Like checklists, basic rules, and the overall process. It is important for startups to have a basic process written down so they can continuously improve and not explain the same things over and over again. Does it make sense?
https://www.process.st/why-you-need-to-document-business-processes/
