Technical Writing Blog

2021-12-22 20:23:03 What do you think when you hear the word HAT? If you are a technical writer, you must be thinking about Help Authoring Tools rather than headwear, and you are right! Read more about the authoring systems in our blog post.
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2021-12-21 20:54:08 The ability to work with SMEs efficiently makes a huge difference in technical writing. A lot of things like depth, clarity, and precision of descriptions in user manuals depend on how well you communicate your requests to an SME and how successful you are at interpreting and follow-up questions.
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2021-12-16 20:23:03 If your documentation team has never had a real experience of working from home for long periods of time, this can be stressful. Picking the right tool is crucial. The cloud-based solution we provide at ClickHelp might be the right one for you.
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2021-12-15 19:47:06 Many people confuse these three terms—process, procedure, and work instruction—for them, they mean the same thing. Read in our new article what’s the difference between them and see the examples.
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2021-12-14 18:23:05 Creating an informative knowledge base is not a big task if you have the right tool at hand. In a wide variety of tools, make sure you choose the most suitable one. Consider what type of information your users want to get and follow the tips described in this post to succeed in building your KB.
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2021-12-09 19:12:09 There are certain issues that are very common for technical documentation teams all over the world. We will not only name them in this blog post but will also provide comprehensive solutions. https://bit.ly/3oC7KL4 Open / Comment

2021-12-08 18:06:03 If used properly, SEO mechanisms can increase the visibility of your online technical documentation or a product documentation site and, as a result, boost sales and case deflection.
In our post, we'll tell you about the most popular and useful tools to work on SEO. https://bit.ly/3pzURRb Open / Comment

2021-12-07 15:45:11 Documentation portal as a service is a new and improved reality for technical communicators. Working with such portals brings help authoring to the next level. Technical writers won’t have to worry about anything but delivering quality content. https://bit.ly/3GgRwNm Open / Comment

2021-12-02 16:39:50 Being the first technical writer in a company has a lot of challenges. This article will help you stay confident through the process of building technical writing from scratch.
Just keep calm and follow the guidelines. https://bit.ly/31qSZ4z Open / Comment

2021-12-01 16:17:18 Managing technical translations is not an easy task. Read our new article on the tips that can help you achieve perfect technical translation and manage long-term projects without unnecessary headaches.
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