Discover Curve

2021-09-02 23:07:28 Support Team Software change. No In-app Ticket history

Hi everyone, some good news from the support team today!

Our customer support team have just made the jump to new software which will allow them to reply faster and gives them access to more advanced tooling so they can respond to your issues in more detail too!

In the short term, this means that you’ll no longer be able to see any open tickets and conversations in the Curve app but don’t worry- The support team are still able to see these conversations on their side with the new software and will be in touch soon. You’ll also receive an email with your entire chat history so you’ll still have a record of the messages sent from both you and the support team.

Any questions about this change? Feel free to let us know. Open / Comment

2021-08-31 12:55:22 Curve Support is now powered by Kustomer (instead of Zendesk)! Open / Comment

2021-08-17 20:41:00 Curve - 2021 H1 Update Open / Comment

2021-08-04 14:13:42 Earn Cashback for a whole YEAR!

We are super excited to announce that from today new and existing European and UK customers will have the opportunity to earn 1% cashback for 30 days on every successful referral.

FAQ's

Terms

1% cashback when you spend with Curve *exemptions and caps apply see terms for more details. Open / Comment

2021-07-24 23:38:21 The wait is almost over

Sign up to our US waitlist now to stay updated and be one of the first to get your hands on a Curve US card.

In addition to the waitlist, today, we are launching three new US-specific social channels; Facebook, Instagram and Twitter. These channels will be dedicated to bringing you all things Curve US including; news, updates offers and information. Open / Comment

2021-07-23 11:38:37 Issues with Curve app

Jul 23, 08:15 UTCResolved - The Curve app should now be working as normal. We’re sorry for any inconvenience caused.Jul 23, 06:35 UTCInvestigating - We’ve noticed some customers may have issues while accessing the Curve app. We’re looking into it and are sorry for any inconvenience it’s causing.

https://status.curve.com/incidents/dkdykp4pxmb1 Open / Comment

2021-07-17 14:47:37 NEW Partnership Alert

We are very excited to announce our partnership with Discover in the EU.

Curve and Discover have a mutual desire for innovation and expansion across the US and Europe and this partnership gives you the ability to add Discover Global Network cards, including the Diners Club International Card, to your Curve Wallet in the app, allowing access to all the regular card privileges and rewards, as well as Curve loyalty and cashback, Apple Pay and Google Pay benefits on top.

Discover Global Network has more than 50 million merchant acceptance locations and 2 million ATM and cash access locations around the world. The Discover Global Network includes Discover Network, Diners Club International, PULSE and more than 20 alliance partner networks across the globe.

All Curve European customers can now add their Discover cards to the Curve Wallet.

Further expansion to come across the US later in the year. Open / Comment

2021-07-15 16:42:12 Open / Comment

2021-07-09 03:22:59 Curve Send
We are retiring Curve Send from the app as of 6 September. You will still be able to send money to your friends until 6 September, when the functionality will be removed.

Go Back in Time
At the start of the pandemic we increased the length of the period in which you could Go Back in Time. As of 6 September we are changing the time period to 30 days. The maximum amount you can switch will still remain at £5,000. Open / Comment

2021-06-10 01:36:56 Missed out on investing? Register your interest now.

Although our round is now closed, investment amounts pledged can drop by a small percentage. This is common and is due to some investors changing their minds during the 7 day cooling off period.

If you missed out but would still like a chance to invest, you can still head to our pitch page and register your interest to invest by 12pm (BST) on Thursday, 10 June 2021. Open / Comment