2021-01-04 06:54:00
Walkin Interview -
Technical Support Engineer (International Voice) - 50+ Posts
Date : 1st January to 7th January, 2020
Time : 12.00 PM - 5.30 PM
Venue :
Concentrix Technologies India Limited.
152, 5th floor, Fortune Towers, 200 Feet Radial Road, Kovilambakkam, Chennai, Tamil Nadu - 600117
Contact: Krithika / Blesso ( a.krithika@concentrix/ blesso.k@concentrix.com ) | 7448881030 (wats app only) / 9384631662 (wats app only)
Keyskills : Cyber Security, Hardware Networking, International Call Center, Networking, os, Server, Antivirus, Network Support, Operating Systems, Technical Support, CCNA Voice, CCNP, Technical support engineer, International Voice Process, Information Technology
Job Title : Technical Support Engineer - International Voice
Location: Chennai
Package: 3L to 4L p.a
Qualification: Graduates / Undergraduates or Diploma Holders ( Arrears/Backlogs can be considered) 2020 passed outs are eligible .
Roles and Responsibilities :
Handling calls & resolving enterprise level customer tickets, forensic work based on virus related issues, handling escalation calls, resolving tickets based on SLA, following internal process & keeping self-updated •
Technical Requirement:
Knowledge in Networking, Hardware • Operating systems- OS • Server Technology SQL server, GPO • Hardware storage • System Securities Knowledge in Antivirus
Desired Candidate Profile :
Ability to work well under pressure with high attention to detail •
Excellent English communication ( Both Oral & Written) and interpersonal skills
Ability to work in a team or as a single contributor
Adaptability / Flexibility on shifts
• Ownership and initiative
Being Active & Energetic
Interview Process: (Walk-in between 12pm to 4 pm from Monday to Friday)
HR Round
Communication VOICE
Technical assessments
Operation Round
Disclaimer : Neither Concentrix Technologies (India) Limited nor any authorised 3rd party who assist with our recruitment process, ever ask candidates for 'Recruitment', 'processing' or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities
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