2021-07-12 19:19:00
Who is responsible for the engineering team failures?If you're a Team Leader of a team then it should be your moto: Failures are always mine, and successes are always teams.
I think this is a good principle to build a good team and good company.
Take care of the engineers. Customers, management, other departments often pour heaps of shit on them when the team makes mistakes. If you are a Team leader, you need to filter the negative and convert it to a positive. Take the hit for team mistakes. If the team failed, it means you build up bad processes. If the team succeed, it is their success and it doesn't matter if it is true or not.
When I first tried myself as a team lead I was angry at one of my collegues who made a mistake, and since I'm a fairly straightforward person — I said it directly.
Quite quickly I started to understand that it's a dead-end road and does not solve the problem. I began to understand that it is not engineers who work for a leader, but the leader exists to serve people. The goal of a leader is to serve. The goal of a team lead is to help the team.
Do not play a blame game, you need to look for the root cause of the problem. And most likely, it lies in the organization of work. Just discuss these problems quietly in retrospective meeting, find the root cause, create action items and do them.
#soft_skills #leadership
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