Frequently asked Questions Some answers to your questions • | Jack's Works

Frequently asked Questions
Some answers to your questions


• Why did you changed prices ?
The bot reached an unbelievable number of users.
In order to provide you with an efficient and accessible service, we had to update our services.
We changed server, the current one costs a lot more than the previous one since it is bigger; we paid for domain, translators and graphic designers to ensure easy use. Furthermore I am 20 years old and I study at the university, my time available is very limited. A support from my users is not only appreciated, it is almost essential to be able to continue working on the project.
The "One Premium Bot" costs only 6€ per year. It means 50 cent every month, not that much don't you think?

• I am currently a Premium User, I already payed 2.5€ for my subscription. It is not fair
I am sorry for this, at first I thought that "LifeTime Subscription" could work but... it doesn't. I spend lots of moneys (and hours of my freetime) every year to let you use the bot. You can understand that 2.5€ payed one time in your life can not make sure that I will be able to pay all the expenses I have.
To help you we created two special offers available only to users that are already premium (before 20-01-2022). You can chose one of those options:
1. Six months of Free Service, at the end of the 6 months you can decide to buy the subscription or stop it. In six month you are also able to reorganise your channel as well if you don't want to pay again.
2. The fist year of Basic subscription will cost 6€ instead of fifteen, you will be discounted much more than 2.5€ previously spent!

• I received a message that says that my subscription is expired. What do I have to do ?
Don't worry, it was just a bug. None of your bots has been touched at all.
You have until February to decide what you want to do with your subscription, since then none of your bot will be converted to normal. If you don't decide in time, I will give you the "Six months free option"

• What will happen when my subscription expire ?
You will receive a message a month, a week and a day before the end of your subscription. You will have all the time you need to make the payment or organise yourself. In any case, if your subscription expire before the renew, a backup of every bot will be created and they will be converted to normal bots. We will keep the backups for about a month. In this month you can renew and import all your settings easily. None of the converted bots, after the end of your subscription, will be deleted by us.


Support / Contacts
Do you need any support ? contact us
• Dev: @JackChevalley
• Bot: @JackLimitatiBot
• Mail: support@JacksWork.it
• Group: t.me/joinchat/TwyAgTM-q65ZYxVK