Job Title: Technical & Product Support Officer Location: Lekk | Null

Job Title: Technical & Product Support Officer
Location: Lekki, Lagos State
Industry: Telecoms
Job Type: Full Time

Duties & Responsibilities
• Working with the relevant Technical and Product team members, to provide support services for the team’s project, to ensure the product requirements are built rightly.
• Managing technical and product requirement documents to ensure they are up to standard and readily available to all stakeholders.
• Support the team in pre and post technical and product deployment.
• Managing technical and product models to ensure they are up to standard in fulfilling product implementation goals.
• Monitor and effect the adherence of guiding technical and product policies and goals
• Monitoring the customer experience for users of our technical and products and overseeing continued improvements to the user experience
• Manage and remove obsolete products.
• Complete all works necessary to support market research need.

Qualifications / Requirements
• Bachelor's Degree in relevant fields.
• 2 years of technical and product support experience, leading strategic and operational initiatives.
• Proven and successful experience leading high-performing technical and product strategies for a business, resulting in increased revenue.

Skills / Competencies:
• Ability to manage stakeholders
• Excellent analytical, decision-making, and problem-solving skills
• Competence to analyze data
• Ability to effectively exchange information, in verbal or written form, by sharing ideas, reporting facts and other information, responding to questions, and employing active listening techniques
• Excellent knowledge and use of existing software packages Microsoft Excel

Salary: 120K - 130K

Method of Application:
Interested and qualified candidates should send their CV's to: chizobao@sunychintegratedservice.com Using the Job Title as the subject of the mail.

Note: Only qualified candidates will be contacted.