2023-09-30 04:32:01
Can we get this posted on Phil’s page?
Subject: An Important Update on Our Streaming Service
Dear Valued Subscribers,
First and foremost, we want to extend our heartfelt gratitude for entrusting us with your streaming needs. Your loyalty means the world to us, and we are fully attuned to the challenges you've been encountering with our streaming service.
As the Board of Directors at Communication Unites Everyone, Inc., we believe in transparency, solutions, and recognizing the inconveniences you've faced. It's with this in mind that we address two crucial aspects:
The Root Cause: Recently, we embarked on a journey to enhance your experience by transitioning to a state-of-the-art infrastructure, complete with cutting-edge servers and proprietary equipment fully managed by our team. This transition was executed with the utmost care and dedication, culminating in the official launch on Saturday, September 23, 2023, at 4:44 pm EST. However, the fact that the transfer of data and content is a complex process, this transition has resulted in some turbulence.
The Path to Resolution: We want you to know that we are unwavering in our commitment to resolving these issues, focusing on lasting solutions rather than quick fixes. Our team of dedicated engineers is working tirelessly, adopting an "all hands on deck" approach to tackle and rectify the challenges you've faced. The resolution is eminent.
At Communication Unites Everyone, Inc., our internal mission statement embodies our core values: "We are not just about making a dollar; we are about making a difference." Please know, we are stubborn in our dedication to improving your streaming experience.
On a personal note, we would like to extend our sincere apologies for any inconvenience our service issues may have caused you. Your positive experience is our top priority, and we are diligently working to provide you with the premium streaming service you deserve.
We deeply appreciate your unwavering patience and understanding during this time.
With warm regards,
Board of Directors
Communication Unites Everyone, Inc.
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