Customer Care Representative Salary: $16 an hour Location: | Remote Work
Customer Care Representative
Salary: $16 an hour Location: Remote Job type: Full-time Experience: High school diploma or equivalent. 1 -3 years of job related experience (heavy phone work, reception, call center etc.). Requirements: Servicing our Dental, Medical and Vision callers with information regarding their eligibility, benefit coverage, authorizations, claims, and assisting them with locating a provider in their area. Utilize knowledge of claim adjustments and resubmission processes to determine appropriate resolution to provider requests. Provide feedback to Provider Relations staff on high-level claim issues including but not limited to issues with reimbursement schedules or conflicting information to ensure providers receive a prompt resolution.
