2021-05-19 19:19:00
A good conversation is like a miniskirt, short enough to retain interest but long enough to cover the subject — Celeste Headlee
When your job hinges on how well you talk to people, you learn a lot about how to have conversations -- and that most of us don't converse very well. I came across this Ted talk on how to have a better conversation.
Some of this may seem too obvious, but you have to admit there are some things here that you knew about, but you forgot to apply.
1. Don't do several things at once. Be in the moment, put your smartphone away.
2. You don't have to be important or clever. If you are not very interested in the opinion of others — blog as I do
3. Ask open-ended questions (that don't involve a "yes" or "no" answer).
4. Swim with the flow. If a thought comes up during a conversation, let it go and listen to the person you're talking to.
5. If you don't know something, admit it. This will save you from embarrassment and preserve your authority.
6. There is no need to draw parallels with the experience of your interlocutors. You don't need to tell others what an asshole your boss is in response to your companion's complaints about his boss.
7. Don't repeat what you've said.
8. Avoid unnecessary details. Names, dates, and other details will quickly slip his mind.
9. Listen. You can't learn anything with your mouth open.
10. Be brief. Brevity is the sister of you-know-what.
#soft_skills
54 views16:19