Summary: 1- During an argument, do not respond to the other persons claims until they have exhausted that particular argument. 2- Attempt to summarize and restate their viewpoint in a way that they find acceptable. 3- This involves actively listening to and trying to understand their perspective. 4- By following this technique, you can demonstrate that you have paid attention to their opinion and that it is worth considering. 5- This may help to diffuse tension and improve communication, even if you still disagree with the other person. @Motivational 681 viewsedited 23:20