Assertiveness A very important personality trait in today | Power Up| Productivity

Assertiveness

A very important personality trait in today's world, which implies confident and dignified behavior in defending one's interests without infringing on the rights of others.

For instance: a person is offered a service over the phone that he does not need. The wrong answer will be an insulting or rude one: "Leave me alone, I don't have time!" Assertive: "Thanks for the offer. I don't need it."