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Deliveroo SG Riders - Official Announcements

Logo of telegram channel sgroogram — Deliveroo SG Riders - Official Announcements D
Logo of telegram channel sgroogram — Deliveroo SG Riders - Official Announcements
Channel address: @sgroogram
Categories: News , Telegram , Handicraft
Language: English
Subscribers: 14.00K
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Deliveroo Official Announcements

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The latest Messages

2023-07-06 05:45:51
2.5K views02:45
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2023-07-06 05:15:53 New Delivery Confirmation Process

What's the new way to confirm deliveries?
To enhance your riding experience, we've implemented a new method for confirming deliveries. Now, you'll be asked to provide a confirmation code for certain orders, determined based on a variety of factors.

What should I do if I arrive at the customer’s location and can't reach the customer?
In instances where you are unable to establish contact with the customer upon arrival at their location, you have the option to either send them a message via the in-app Chat feature or give them a call.

What happens if the customer doesn't reply?
If you don't receive any reply from the customer, your app will allow you to send a ‘leaving soon’ alert to their phone. After waiting for 5 minutes following the alert, you are permitted to complete the delivery and leave the order in a safe place.

What steps should I take after leaving the order?
Upon leaving the order, please capture a photo of it using the rider app. It's essential to ensure that the photo does not contain any people’s faces or any other identifiable information.

What should I do if the order contains age-restricted items?
In case the order contains age-restricted items, it's important that you remove these items before leaving the order. These items should then be safely disposed of afterward.
2.9K viewsedited  02:15
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2023-07-05 13:04:45 Extra $2 on top of regular surges from now till 6:45 pm in selected zones today!
Make an extra $2 in addition to regular surges today when you accept an order from now - 6:45 pm in the following zones: SGJW
3.2K views10:04
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2023-07-05 12:10:37 Extra $2 on top of regular surges from now till 6:00 pm in selected zones today!
Make an extra $2 in addition to regular surges today when you accept an order from now - 6:00 pm in the following zones: SGAB, SGBC, SGBJ, SGBQ, SGNT
3.3K views09:10
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2023-07-05 05:00:34
Should you choose to cash out your fees in between bi-weekly payment cycles, fees will reach your bank account within 1-3 business days from the invoice date. 

Please note that:

- Saturdays & Sundays are not business days (banks will only process it from Monday - 1st working day

- Public Holidays are also not business days (banks will only process it on the next working day)

You can check out the cutoff and payout days in [Fees Calendar].
3.6K views02:00
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2023-07-04 05:01:49
Swipe it right at the right time

Here's a reminder to tap on the relevant buttons in your Rider app once you have reached and when leaving the restaurant/customer's location! Any delay in doing so may result in restaurants and customers receiving incorrect information about the delivery, thus compromising order quality and safety.

Ride safe and don't forget to swipe it at the right time!
3.5K views02:01
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2023-07-03 12:46:57 Extra $2 on top of regular surges from now till 6:45 pm in selected zones today!

Make an extra $2 in addition to regular surges today when you accept an order from now - 6:45 pm in the following zones: SGBD, SGBG, SGBK, SGHG, SGHS, SGNT, SGOT, SGSP
3.6K viewsedited  09:46
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2023-07-03 11:46:01 Extra $2 on top of regular surges from now till 5:45 pm in selected zones today!

Make an extra $2 in addition to regular surges today when you accept an order from now - 5:45 pm in the following zones: SGAB, SGBC, SGCS, SGPR, SGTP
3.6K views08:46
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2023-07-03 10:44:39 Extra $2 on top of regular surges from now till 5:15 pm in selected zones today!
Make an extra $2 in addition to regular surges today when you accept an order from now - 5:15 pm in the following zones: SGBD, SGBJ, SGBK, SGHG, SGHS, SGKG, SGNT
3.8K views07:44
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2023-07-03 10:05:38 Extra $2 on top of regular surges from now till 4:00 pm in selected zones today!
Make an extra $2 in addition to regular surges today when you accept an order from now - 4:00 pm in the following zones: SGAB, SGSP
3.8K views07:05
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2023-07-03 07:39:33 Extra $2 on top of regular surges from now till 1:30 pm in selected zones today!
Make an extra $2 in addition to regular surges today when you accept an order from now - 1:30 pm in the following zones: SGWL
3.9K views04:39
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2023-07-03 07:11:39 Extra $2 on top of regular surges from now till 1:15 pm in selected zones today!
Make an extra $2 in addition to regular surges today when you accept an order from now - 1:15 pm in the following zones: SGAB
3.8K views04:11
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2023-07-03 04:53:33 Extra $2 on top of regular surges from now till 11:15 am in selected zones today!
Make an extra $2 in addition to regular surges today when you accept an order from now - 11:15 am in the following zones: SGBJ, SGNT
3.9K views01:53
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2023-07-01 08:02:17
FINAL CALL! This July, we will be hosting our second mental health virtual workshop in conjunction with the Health Promotion Board (HPB) to focus on how you can incorporate a better lifestyle on Fri, 7 July from 3pm onwards.

If you are keen to participate in this workshop, please register for the workshop using the Healthy 365 app and access the Zoom link through the app on the day of the workshop. Find out more here!
4.7K views05:02
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2023-06-30 09:23:48 Extra $2 on top of regular surges from now till 3:30 pm in selected zones today!
Make an extra $2 in addition to regular surges today when you accept an order from now - 3:30 pm in the following zones: SGAB, SGBQ
4.7K views06:23
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2023-06-30 08:25:44 Extra $2 on top of regular surges from now till 2:30 pm in selected zones today!
Make an extra $2 in addition to regular surges today when you accept an order from now - 2:30 pm in the following zones: SGBC, SGBD, SGBG, SGBK, SGHS, SGKG, SGOT
4.5K views05:25
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2023-06-30 06:52:28 Extra $2 on top of regular surges from now till 1:15 pm in selected zones today!
Make an extra $2 in addition to regular surges today when you accept an order from now - 1:15 pm in the following zones: SGAB, SGBC, SGBG, SGBJ, SGBK, SGBQ, SGHG, SGHS, SGOT, SGSP, SGWL
4.6K views03:52
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2023-06-30 05:26:54 Extra $2 on top of regular surges from now till 11:30 am in selected zones today!
Make an extra $2 in addition to regular surges today when you accept an order from now - 11:30 am in the following zones: ALL ZONES
4.7K views02:26
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2023-06-30 05:13:08 Extra $2 on top of regular surges from now till 11:15 am in selected zones today!
Make an extra $2 in addition to regular surges today when you accept an order from now - 11:15 am in the following zones: SGAB, SGBG, SGBK, SGBQ, SGHS, SGNT, SGOT, SGWL
4.5K views02:13
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2023-06-29 10:20:19 Extra $2 on top of regular surges from now till 4:00 pm in selected zones today!
Make an extra $2 in addition to regular surges today when you accept an order from now - 4:00 pm in the following zones: SGBD, SGBG, SGBJ, SGBK, SGBQ, SGHS, SGJW, SGKG, SGOT
4.7K views07:20
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2023-06-06 07:06:15 Extra $2 on top of regular surges from now till 1:00 pm in selected zones today!
Make an extra $2 in addition to regular surges today when you accept an order from now - 1:00 pm in the following zones: SGAB, SGBC, SGBD, SGBG, SGBK, SGBQ, SGCC, SGCS, SGHG, SGHS, SGKG, SGOT, SGPR, SGTP, SGWL, SGYS
2.4K views04:06
Open / Comment
2023-06-06 05:01:33
Swipe it right at the right time

Here's a reminder to tap on the relevant buttons in your Rider app once you have reached and when leaving the restaurant/customer's location! Any delay in doing so may result in restaurants and customers receiving incorrect information about the delivery, thus compromising order quality and safety.

Ride safe and don't forget to swipe it at the right time!
2.8K views02:01
Open / Comment
2023-06-06 05:01:24 Extra $2 on top of regular surges from now till 11:15 am in selected zones today!
Make an extra $2 in addition to regular surges today when you accept an order from now - 11:15 am in the following zones: ALL ZONES
2.6K views02:01
Open / Comment
2023-06-04 14:34:10 Extra $2 on top of regular surges from now till 8:30 pm in selected zones today!
Make an extra $2 in addition to regular surges today when you accept an order from now - 8:30 pm in the following zones: SGBG, SGBK, SGBQ, SGHG, SGHS, SGNT, SGOT
3.4K views11:34
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2023-06-04 13:15:44 Extra $2 on top of regular surges from now till 7:30 pm in selected zones today!
Make an extra $2 in addition to regular surges today when you accept an order from now - 7:30 pm in the following zones: SGBD, SGBG, SGBJ, SGBK, SGBQ, SGHG, SGHS, SGKG, SGNT, SGOT, SGYS
3.5K views10:15
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2023-06-04 11:35:36 Extra $2 on top of regular surges from now till 5:30 pm in selected zones today!
Make an extra $2 in addition to regular surges today when you accept an order from now - 5:30 pm in the following zones: SGBC, SGBD, SGBG, SGBJ, SGBK, SGCS, SGHG, SGHS, SGJW, SGKG, SGNT, SGOT, SGPR, SGSP, SGTP
3.6K views08:35
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2023-06-04 10:55:06 Extra $2 on top of regular surges from now till 5:00 pm in selected zones today!
Make an extra $2 in addition to regular surges today when you accept an order from now - 5:00 pm in the following zones: SGBJ, SGHG, SGYS
3.4K views07:55
Open / Comment
2023-06-04 09:21:34 Extra $2 on top of regular surges from now till 4:00 pm in selected zones today!
Make an extra $2 in addition to regular surges today when you accept an order from now - 4:00 pm in the following zones: SGAB, SGBD, SGBG, SGBK, SGBQ, SGCC, SGCS, SGHG, SGHS, SGJW, SGKG, SGNT, SGOT, SGPR, SGSP, SGTP
3.3K views06:21
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2023-06-04 07:45:07 Extra $2 on top of regular surges from now till 2:00 pm in selected zones today!
Make an extra $2 in addition to regular surges today when you accept an order from now - 2:00 pm in the following zones: ALL ZONES
3.3K viewsedited  04:45
Open / Comment
2023-06-04 07:11:15 Extra $2 on top of regular surges from now till 1:45 pm in selected zones today!
Make an extra $2 in addition to regular surges today when you accept an order from now - 1:45 pm in the following zones: SGAB, SGBG, SGBK, SGCC, SGHG, SGHS, SGKG, SGNT, SGOT
3.4K viewsedited  04:11
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