2023-09-10 06:01:59
[Privacy Policies and Potential Violations ]
Hey pandariders,
Your dedication to delivering high-quality service is appreciated, but we want to remind you of the importance of respecting customer privacy. To ensure compliance with Singapore's data protection laws and foodpanda's privacy policy, here are some important points to adhere to:
1. Do Not Share Customer Contact Information:
Under no circumstances should you share customer phone numbers, addresses, or any other personal information with anyone, including fellow riders.
2. No Contact Outside of Delivery:
Your only interaction with customers should be related to the delivery of their orders and during the delivery process. Do not contact customers for any other reasons, whether it's for personal matters, additional services, or anytime post delivery.
3. Use foodpanda's Communication Channels:
Any order or delivery communication should occur through the Foodpanda app or platform. Avoid using personal phone numbers or messaging apps unless necessary.
4. Protect Customer Privacy:
Please be sure to respect the confidentiality of customer information. Do not discuss customer details with anyone not authorized by foodpanda.
5. Reporting Violations:
If you become aware of any fellow riders or individuals engaging in unauthorized contact or sharing customer information, please report it immediately through foodpandasgriders@deliveryhero-asia.freshdesk.com.
Failure to comply with these guidelines may lead to severe legal consequences, including criminal and civil liability and termination/blacklist with foodpanda.
Thank you for your cooperation in upholding these necessary privacy standards. Ride safe!
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