foodpanda SG Riders Announcements

2023-04-11 15:01:18 Open / Comment

2023-04-10 13:14:41 [Panda Rush]

Hey Pandas,
Make an extra +$2 if you start your shift in the starting points listed below on top of the current surge fees! This applies to completed orders accepted between 06:30 PM to 07:30 PM today! (10 Apr 2023)
Vehicles: All

From 06:30 PM to 07:00 PM
Amk - $3.00 per order
Bedok - $4.00 per order
Bukit timah - $4.00 per order
Bukitpanjang - $3.00 per order
Far_east - $4.00 per order
Geylang - $3.50 per order
Jurong east - $4.00 per order
Jurongwest - $3.00 per order
Sengkang - $3.50 per order
Serangoon - $3.50 per order
Sg_south - $4.00 per order
Woodlands - $2.50 per order
Yishun - $2.50 per order

From 07:00 PM to 07:30 PM
Amk - $2.50 per order
Bedok - $2.50 per order
Bukit timah - $2.50 per order
Bukitpanjang - $2.50 per order
Far_east - $2.50 per order
Geylang - $2.50 per order
Jurong east - $2.50 per order
Jurongwest - $2.50 per order
Sengkang - $2.50 per order
Serangoon - $2.50 per order
Sg_south - $2.50 per order
Woodlands - $2.50 per order
Yishun - $2.50 per order

Please be reminded that the amount reflected on your Accept/Reject screen is the final amount - inclusive of all surge incentives. Ride safe! Open / Comment

2023-04-10 12:45:11 [FREE Stuff’d Chicken Kebab Collection ]

Hi pandariders,

Collected your collect a complimentary Stuff’d Chicken Kebab yet?

From 3 April to 21 April, 6 pm - 8 pm collect your Chicken Kebab at all Stuff'd outlets except Changi City Point, Great World City, One@KentRidge, Republic Plaza, Sun Plaza, Takashimaya, Paya Lebar Square outlets.

Limited quantity weekly, while stocks last. Just be in your pandarider uniform and line up to get your fresh kebab!

Don't forget to redeem these goodies, enjoy and ride safe!

Check out this page for full Ramadan incentives and activities. Open / Comment

2023-04-10 12:33:06 [Safe-riding course for motorbike riders]

Hey pandariders, good news!

We have teamed up with Ngee Ann Polytechnic to bring you a fully subsidised one-day Occupational Safety for Delivery Personnel (Motorcyclist) course. Your well-being and safety are of utmost importance to us, so we highly encourage pandariders on motorbikes to sign up. Course fees will be fully reimbursed by foodpanda!

With both theory and practical components, this course includes defensive riding techniques and riding with a delivery load. Receive a Certificate of Performance upon meeting the course requirements.

Course Date: 15 May 2023 (Wed)
Time: 9am to 6pm (in-person)
Venue: ComfortDelgro Driving Centre (Ubi Ave 4)

Please sign up at https://bit.ly/42cZnau by 15 Apr 2023!

Important
For more information regarding reimbursement of course fees, please visit: http://bit.ly/3KjxdE3 Open / Comment

2023-04-10 05:01:19 [Weekly Session Booking Timing]

Hey pandariders,

Session booking is now open! Check out this page and take note of the booking timing every Monday to secure your weekly session! Session booking release is according to batch numbers.

Book your shifts now and ride safe! Open / Comment

2023-04-10 04:02:02 [Double Tip, Double Love ]

Four more days to get double the tips, from 14 - 16 April! Have you booked your sessions yet?

T&Cs apply. Read more on how extra tips motivate pandarider Fadzil: http://bit.ly/3m5W8BG Open / Comment

2023-04-09 06:00:20 [Bamboo Rewards - March 2023 ]

Hey pandariders,

Congratulations on completing the March 2023 Cycle!

Your points have been uploaded to Rider Shop. You can claim your prizes here.

Your tier is based on your orders from January to March 2023 and is valid until June 2023. All new joiners will automatically be placed in the Silver tier.

If you wish to learn more about the Bamboo Rewards program, click here.

Cash, foodpanda, and pandamart voucher ordered in March will be sent to you by next week. Please check your email/junk box.

If you order cash, foodpanda, and pandamart vouchers this month (April), please note that your orders are tabulated at the beginning of April, and you should receive them in the first week of May.

How to Claim:
Click here and scroll downwards until you see the "How to Claim" Section for a step-by-step guide on how to claim.

Happy shopping! Open / Comment

2023-04-08 06:01:45 [ Recharge and ride in SECONDS with a brand-new Gogoro Electric Motorbike!]

Ride a brand new Gogoro Electric Motorbike (Class 2B) with us at a heavily subsidised rate. Exclusive for foodpanda riders only!

From as low as $375 per month (all in), you can now get your hands on one from Cycle & Carriage. These scooters work on a battery-swapping model, recharging to ride in seconds!

Here is why you should get a Gogoro Electric Motorbike:
$0 on petrol - full savings on petrol costs!
Enjoy an exclusive weekly Bonus Quest for all participants
Unlimited Battery Swaps to recharge and go
Regular service & maintenance provided
Breakdown support
Comprehensive insurance coverage
Replacement vehicles supplemented (breakdowns only)

Sold on the benefits? We are super excited to help you get your hands on one! Please register your interest here: Registration Link Open / Comment

2023-04-07 09:31:06 Open / Comment

2023-04-07 09:31:06 [IMPORTANT - Rider Compliance: Customer Never Receive ]

Hey pandariders,

We have received feedback that riders have dropped off their orders at the wrong delivery address. Some of the common mistakes made during Customer Never Receive orders are:

1. Dropping off at the wrong unit number (e.g. #12-13 but dropped off at #13-12)
2. Dropping off at the wrong block (e.g. Blk 186A but dropped off at Blk 186B)

Please note that we take Customer Never Receive orders seriously, and orders delivered wrongly will lead to potential punishment.

To protect yourself from such situations in the future, we would like to remind all riders always to check the delivery details and ensure that they have dropped off the orders at the right address. It is also mandatory for riders to provide a clear Proof of Delivery photo (PODs).

Should an order be flagged under Customer Never Receive:

- If a proper POD has been submitted, you can dispute the case

- Provided that the correct unit number and order are both shown in the picture, we will be able to investigate and reinstate your earnings if you have submitted a proper POD

- Please ensure that orders are delivered to the correct block, as PODs are matched to the PODs of past orders delivered to the correct block and unit number

We highly recommend riders take clear and proper PODs for the delivery completed on both the rider application and phone so that you can provide images to support your case when needed.

Thank you, and ride safe! Open / Comment