Deliveroo SG Riders - Official Announcements

2021-12-11 12:38:55 Extra $3 on top of regular surges from now till 7:00 pm in selected zones today!
Make an extra $3 in addition to regular surges today when you accept an order from now - 7:00 pm in SGBK, SGOT, SGBQ Open / Comment

2021-12-11 12:37:44 Extra $2 on top of regular surges from now till 7:00 pm in selected zones today!
Make an extra $2 in addition to regular surges today when you accept an order from now - 7:00 pm in SGKG, SGNT, SGPR, SGTP, SGJW, SGBJ, SGAB, SGHG, SGBD. Open / Comment

2021-12-11 11:02:51 Extra $2 on top of regular surges from now till 5:30 pm in selected zones today!
Make an extra $2 in addition to regular surges today when you accept an order from now - 5:30 pm in SGBG, SGCC, SGBK, SGOT, SGBQ, SGKG, SGNT, SGPR, SGTP, SGJW, SGBJ, SGAB, SGHG, SGBC, SGSP. Open / Comment

2021-12-10 13:00:38 Food safety guidelines for grocery orders

When delivering groceries, please follow these Dos and Don’ts. This ensures that the items delivered from our grocery partners (such as Cold Storage and Giant) remain packed in adherence to Singapore Food Agency’s Food Safety Guidelines.

Most importantly, please do not re-pack or rearrange items across the bags you pick up from our grocery partners. Deliver them the same way you have received them. Approach the store or Live Support if you are unable to handle all the bags.

For further information, please access the corresponding email update. Open / Comment

2021-12-10 12:57:14 Extra $2 on top of regular surges from now till 7:30 pm in selected zones today!
Make an extra $2 in addition to regular surges today when you accept an order from now - 7:30 pm in SGBG, SGCC, SGBK, SGOT, SGBQ, SGKG, SGNT, SGPR, SGTP, SGJW, SGBJ, SGAB, SGHG, SGBC, SGBD, SGSP. Open / Comment

2021-12-10 12:00:57 Extra $2 on top of regular surges from now till 6:00 pm in selected zones today!
Make an extra $2 in addition to regular surges today when you accept an order from now - 6:00 pm in SGBG, SGCC, SGBK, SGOT, SGBQ, SGKG, SGNT, SGPR, SGTP, SGJW, SGBJ, SGAB, SGHG, SGSP. Open / Comment

2021-12-10 11:01:46 Responses open now: Rider Poll!

You’re invited to participate in this poll, which SGTech is running on the food delivery and ride hailing sectors in Singapore. Click now to have your experiences heard – it’ll take no more than five minutes to complete. Poll closes on Mon 13 Dec, 9am! Thank you!

https://forms.office.com/r/UBMvsCUygq Open / Comment

2021-12-09 11:00:30 Swipe it right at the right time

Here's a reminder to tap on the relevant buttons in your Rider app once you have reached and when leaving the restaurant/customer's location! Any delay in doing so may result in restaurants and customers receiving incorrect information about the delivery, thus compromising order quality and safety.

Ride safe and don't forget to swipe it at the right time! Open / Comment

2021-12-07 11:00:25 Incorrect restaurant pins?

To make your experience even smoother when you ride with us, we would like your kind support to fix some of these things that matter to you. Hence we would appreciate your support to fill up this form whenever you come across an incorrect restaurant pin—it will only take a few seconds and will greatly help us improve your riding experience.

https://bit.ly/3qCYUwg Open / Comment

2021-12-02 11:00:53 [Important Notice] Self-rescheduling of QTC appointments is now available

As of today, riders will be able to reschedule their own appointments via the Deliveroo-exclusive Self-Booking Link. Please note that this Deliveroo-exclusive Self-Booking Link is only applicable to riders who have been scheduled by Deliveroo as indicated in the HPB SMS received.

After you receive each QTC appointment slot via SMS from Deliveroo, you may login to the portal in the Self-Booking Link if you wish to change or reschedule your upcoming appointment. You may select any QTC, date, and time that is available.

Please be reminded that all vaccinated riders must continue to attend one test per week and all unvaccinated riders must continue to attend two tests per week, as per the RRT regime.

All tests can only be done at QTCs during your official appointment slots.

Thank you. Open / Comment