Amazon Sellers Important Info - ASGTG

2022-02-03 16:37:34 Hello all

FBA dramatically increased the inventory limits for all US-based sellers; SP came around & reinstated frank (Thanks!). We started a new #workWithUsAmazon to preserve 12 unfairly destroyed businesses. ; You can receive a notification for " Non-compliant Polybag Violations."

"We have observed that you have, directly or with the help of third parties acting on your behalf, attempted to access or modify account data via improper means in violation of Amazon's Seller Code of Conduct."

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"We took these actions because you have provided compliance documentation to Amazon that appears to be falsified. All compliance documentation provided to Amazon must be original, authentic, and accurate. "

"If you need more time to appeal or fix a stranded inventory issue, go to Fix stranded inventory and select Delay removal for 30 days from the drop-down menu for each listing. Note: No additional notifications will be provided during this time, and you cannot cancel the removal order created to dispose of your stranded units or extend the removal date."

Yikes!!!! "Why did I receive this message? You sent impolite or unprofessional messages to members of the Amazon community. This is against our policies."

"List Price" will become a required attribute for some new categories / Product types. I expect an announcement in the next week or so.

Amazon is canceling random & seemingly arbitrary ASINs from being listed even on aged accounts. No auto ungating or even a request for an invoice. We now think this is a catalog bug as this is happening on US accounts as well.

As per popular demand, I created an ASGTG acronym cheat sheet that may be useful for some.

"We have identified ASINs linked at the bottom of this email as products that emit radio frequencies. The purpose of this email is to inform you that we require you to provide Federal Communications Commission (FCC) compliance information for these products and all products that emit radio frequencies in order to list on Amazon.com"

Good Shabbos -- Ed Rosenberg – ASGTG – The Voice of the SANE Seller Open / Comment

2022-02-01 20:50:45 Please try to be careful of impersonations as it's still happening.

https://www.linkedin.com/posts/edrosenberg1_escrow-asgtg-activity-6894336011602591744-9oWV Open / Comment

2022-02-01 18:37:07 https://www.linkedin.com/posts/edrosenberg1_alert-amazon-sellers-all-over-the-place-activity-6894302561013501952-kAAj Open / Comment

2022-01-31 20:24:02 https://www.linkedin.com/posts/edrosenberg1_alert-amazon-canceling-random-seemingly-activity-6893966895637483520-NEfy Open / Comment

2022-01-30 17:45:04 Frank was reinstated. TY everyone for your help. Here is 12 at once!

https://www.linkedin.com/posts/edrosenberg1_hello-linkedin-if-i-would-post-a-gofundme-activity-6893564529255821313-65Ij Open / Comment

2022-01-27 16:09:15 Hello all

SP did not bounce back this week & was still somewhat lethargic. They seem to be brand locking and blocking many asins for non-US sellers or non-us registered sellers to sell on Amazon US. This is likely to stop BH attacks as the focus is high risk accounts from Russia, Ukraine, etc ; Sellers are reporting ASIN reviews / blocks for one complaint out of 1000s of successful orders delivered; SP is mentioning more than one related account “You have been found to be related to an account beginning with XXXXX & XXXXX.”

FBA new fees are now in effect. Please note “For FBA products and dangerous goods, we’ll use dimensional weight when it is greater than unit weight for all large standard-size units and all small oversize, medium oversize, and large oversize units.”

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“Hello, We have noticed that you purchased products from you Amazon account for the purpose of resale, rental, or to ship such products to your customers. This is not allowed by Amazon Terms and Conditions of Use. “

“We regret to inform you that an error in the calculation of referral fees and shipping chargebacks have resulted in incorrect charges to your seller account between September 30 and October 11, 2021. Amazon will issue a lump-sum refund to your seller account to correct this error. The refund can be found on your Date Range Report in Seller Central.".”

Some have reported that “Voice of the Customer” listed incorrect order numbers that was not the sellers; Vine now allows 60 ASINS to be enrolled in the program.

“A retraction from the rights owner to be sent to Amazon directly. You can find the contact information of the rights owner in the listing deactivation communication you have received. -- A court order, temporary restraining order, injunction or affidavit, or letter of non-infringement from legal counsel.”

This seems like incorrect advice “How do I reactivate my account? This Amazon seller account will remain deactivated. Register a new seller account at..... Once you register, upload the required documents to the “Identity Verification” section of Seller Central. “

ASGTG sources have pegged 6:00 PM eastern as the best time to call AH and get a knowledgeable US rep.

Some sellers have reported wild inaccurate swings in their FBA inventory limits (mainly going down for no obvious reason); Sellers are receiving gating notifications for ASINS but they do not say which ASINS.

Good Shabbos -- Ed Rosenberg – ASGTG – The Voice of the SANE Seller Open / Comment

2022-01-23 23:46:36 https://www.linkedin.com/posts/edrosenberg1_alert-brand-locking-and-asin-lockings-activity-6891114207501512704-c2Ct Open / Comment

2022-01-21 01:12:44 https://www.linkedin.com/posts/edrosenberg1_alert-amazon-sellers-this-coming-across-activity-6890053212540653568-X83q Open / Comment

2022-01-20 17:48:51 Hello all

SP complained about generic templates. There were many spam emails this week from seller-performance@eanv1en-amazon.com and some looked very real so please be careful for phishing attempts. SP had a rather sleepy week and was very slow responding to anything & generally seemed off its game.

“We have removed some of your listings because we received a report from the Cashmere and Camel Hair Manufacturers Institute (CCMI) that these listings are not cashmere as described. The listings we removed, one or more of which our records indicate you were listing, are at the bottom of this message..”

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“We expect the brands and their manufacturers to provide working conditions that meet or exceed the criteria described in our Supply Chain Standards. “

A few sellers explained what seems to be at least part of the reason for the stranded products issue in last weeks weekly. / This is an over the top #workWithUsAmazon still not home.

“We have noticed this listing does not meet the requirements of the German Electrical and Electronic Equipment Act (Elektrogesetz). According to the German Electrical and Electronic Equipment Act, the manufacturer or importer of goods sold on Amazon.de must be registered with the Elektro-Altgeräte Foundation (EAR) and is obliged to provide the registration number when listing an eligible product.”

When your inventory is close to being destroyed, ask in your appeal to hold off at least until the POA is totally reviewed. “We have received your appeal and are reviewing the information you provided. No inventory will be destroyed while we are completing our investigation. We will send you an email when we have reached a decision.”

SNL changes “ Only products in new condition that measure 18 x 14 x 8 inches or less, weigh 3 lb or less, and are priced at $8 or less are eligible for Small and Light.”

Some sellers complained about old & resolved IP complaints popping up on dashboard; "We cannot accept this invoice because: -- It was not submitted."

On quizzes, SP wrote “There isn’t a limit on the number of times you can attempt to pass the training. When you have completed the training, click Submit”

Good Shabbos -- Ed Rosenberg – ASGTG – The Voice of the SANE Seller Open / Comment

2022-01-19 19:58:54 https://www.linkedin.com/posts/edrosenberg1_wow-amazon-sellers-someone-just-posted-this-activity-6889612054232080385-jIT1 Open / Comment