2021-02-14 18:40:00
Behavox (https://www.behavox.com/)
Behavox is the gold standard for enterprise risk and compliance solutions. Our AI-powered technology helps global banks, hedge funds, and private equity firms identify bad actors quickly and accurately, preventing massive fines and company-debilitating crises. Behavox solutions uncover financial regulatory misconduct like insider trading, collusion, and market manipulation as well as HR-related misconduct, such as racism, sexual harassment, and discrimination. As an award-winning team of innovators and industry experts, Behavox has a reputation for successfully implementing the largest, most complex, global projects in the market. Customers rely on Behavox as an indispensable extension of their teams. They depend on Behavox to protect the integrity of their operations and preserve the trust of their clients. Founded in 2014, Behavox is headquartered in New York City and has offices in Montreal, San Francisco, Seattle, Singapore, Tokyo, London, and Abu Dhabi.
Title of Position:
Customer Success Manager - APAC
Job Description and Responsibilities:
Minimum of 5 years' B2B SaaS experience managing relationships with financial services companies or large corporations
This is a demanding role that requires innate leadership and high emotional intelligence
A commercial mindset with a clear understanding of what our company needs to do to be profitable and successful while maintaining the highest levels of CSAT
Job Requirements:
Demonstrate high-touch engagement with Business, Technical and Executive stakeholders across your clients to understand key business objectives
Develop strategic account plans and execute playbooks to ensure we're delivering against customer KPIs
Analyze customer usage and outcomes and develop programs to drive best practices
Application: https://bit.ly/3ajK5Io
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